Welcome to IPEC Support. We’re here to help.

Technology. Service. Support.

IPEC Support

Here on the IPEC Support page, we aim to assist you in using our products and help you get our products back up and running if there is a problem. If you can’t find the answers you need here, please don’t hesitate to contact our Support team at

Product CalibrationWarranty Services

Warranty Application FormHas something gone wrong with one of our products you have recently purchased? Our warranty covers you for a variety of issues which may occur through no fault of your own. If your product is covered by one of our warranties and you need our help, then please download the Warranty Application Form and after completing it return it to our support department at Once we have this one of our specialists will respond as soon as they are able to discuss what happens next.

For our warranty terms and conditions please refer to the Terms and Conditions section of our Support page.

Product Repair

Repairs, Servicing & Maintenance

Repair Application FormIf there is a problem with one of our products, we are more than happy to help you get back to testing and monitoring as soon as possible. If your product is out of warranty simply download and complete our Repair Application Form, then email it to us at, after receiving this one of our specialist support team will be in contact with you to discuss further  how we can help you.

For terms and conditions for repairs, servicing and maintenance services please refer to the Terms and Conditions section of our Support page.

Terms And Conditions

Are you looking to purchase or hire something from us? Here are the term and conditions of all our transactions:

Already one of our customers? Does something need to be repaired or re-calibrated?:


If you require any other information or advice please don’t hesitate to contact us at and one of our team will be more than happy to assist you.

COVID-19 update: IPEC’s current business practices, and how this may impact you.